Armenia, Yerevan
Full Time

Provider Communications Specialist

Manage partner settings, address provider queries, collaborate with teams, and ensure effective communication.

Job Responsibilities

  • Request new partner configuration settings from Providers, transfer it to the team in order to do the necessary configurations
  • Handle all the questions and issues that are connected with Provider.
  • Fulfill all requests raised by providers.
  • Look through the mail, accept providers' and employee's messages, do the required steps and give feedback, and answer them
  • Communicate with providers, if necessary discuss everything with internal coworkers and employees of other departments within the company
  • Follow up and resolve the Communication tasks on JIRA board
  • Coordinate external communications flow

Job Requirements

  • Fluent in Armenian, English and Russian
  • Reporting and analytical skills
  • Excellent interpersonal and communication skills
  • Ability to prioritize and multi-task
  • Attention to detail and well-developed memory
  • High sense of responsibility
  • Excellent Negotiation skills
  • Excellent Time management
  • Ability to work in a team

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