Armenia, Yerevan
Full Time

Casino Support Specialist

Relum is looking for a Casino Support Specialist to join the Company's Casino and Operations Team.

Job Responsibilities

·       Conduct online monitoring and game risk evaluation

·       Quickly respond to problems and suggestions raised by customers

·       Conduct different types of analyses

·       Improve methods to detect and eliminate various kinds of violations

·       Conduct various types of customer-related activities on a daily basis

·       Develop, compile and present reports related to risk analysis

·       Manage clients’ requests and provide an appropriate solution

·       Test casino games' views and functionality

·       Add new games to partner websites

·       Configured different providers to a partner website

·       Create Casino Games on different Platforms

·       Troubleshoot and solve problems quickly

·       Provide recommendations and suggestions for improvements in any aspects relating to decreasing manual work

Job Requirements

·       Excellent analytical skills

·       Good knowledge of Excel (General)

·       Ability to work in different fast-paced work environments andquickly respond to changing situations

·       Strongly developed decision making and problem-solving skills

·       Ability to work in a team

·       Attention to detail and well-developed memory

·       High sense of responsibility

·       Good knowledge of Russian and English languages

Apply today

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